Privacy Policy

PRIVACY POLICY

Effective Date: July 27, 2026

GoLegal Privacy Policy

Welcome to GoLegal, a legal technology platform owned and operated by BYLAW CONSULTANTS PRIVATE LIMITED, having its registered office at:

Office No. 2405A, Iconic Corenthum Building, Sector 62, Noida, Uttar Pradesh – 201301, India

This Privacy Policy explains how GoLegal ("Company," “GoLegal,” “we,” “our,” or "us") collects, uses, stores, processes, and protects your personal information when you access our website, mobile application, or any services provided through our platform.

By using our platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

 

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Residential or Business Address
• Date of Birth (where required)
• Government-issued Identification (where legally required)
• Language Preference

Legal Service Information

When you request legal assistance, we may collect:

• Case details
• Documents uploaded by you
• Consultation history
• Court-related information
• Communication records

Payment Information

If you purchase any service through GoLegal, payment information may be processed through authorized third-party payment gateways. We do not store complete debit card, credit card, or banking credentials on our servers.

Technical Information

We may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Cookies
• Log Files
• Location Data (where permission is granted)

Communication Data

With your consent, calls, chats, emails, and support interactions may be recorded or stored for service quality, dispute resolution, training, and legal compliance.

 

2. Purpose of Collection

We use your information to:

• Provide legal consultation and legal services
• Verify your identity
• Connect you with advocates, legal professionals, or consultants
• Process payments
• Schedule appointments
• Improve platform performance
• Detect fraud and misuse
• Respond to customer support requests
• Comply with legal and regulatory obligations
• Send important service-related notifications
• Improve user experience through analytics

 

3. Confidentiality

We understand that legal matters are confidential.

GoLegal takes reasonable measures to ensure that all personal and legal information shared through the platform remains confidential.

Information will only be disclosed:

• With your consent;
• To assigned legal professionals for providing services;
• When required by applicable law;
• Pursuant to a court order or lawful governmental request.

 

4. Sharing of Information

We may share your information with:

• Registered advocates and legal experts associated with GoLegal
• Payment gateway providers
• Cloud hosting and technology service providers
• Verification agencies
• Government authorities when legally required
• Courts or law enforcement agencies pursuant to applicable law

We do not sell or rent your personal information to third parties.

 

5. Cookies and Tracking Technologies

GoLegal uses cookies and similar technologies to:

• Remember user preferences
• Improve website performance
• Analyze traffic
• Enhance security
• Personalize user experience

Users may disable cookies through their browser settings, although some platform features may not function properly.

 

6. Data Retention

We retain your personal information only for as long as necessary to:

• Provide services;
• Resolve disputes;
• Maintain legal records;
• Comply with applicable laws;
• Enforce contractual obligations.

After expiry of the applicable retention period, information may be securely deleted or anonymized.

 

7. Data Security

We implement commercially reasonable technical and organizational safeguards, including:

• Secure servers
• Encrypted communications
• Access controls
• Firewalls
• Regular security monitoring
• Role-based access management

Although we strive to protect your information, no method of transmission over the Internet is completely secure.

 

8. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Update your account details
• Request deletion of eligible personal data
• Withdraw consent where applicable
• Opt out of promotional communications

Requests may be submitted using the contact details provided below.

 

9. Children's Privacy

GoLegal services are intended only for individuals who are at least 18 years of age.

We do not knowingly collect personal information from minors.

If we become aware that information has been collected from a child without appropriate authorization, it will be deleted promptly.

 

10. Third-Party Services

Our platform may contain links to third-party websites or integrate third-party services.

GoLegal is not responsible for the privacy practices or content of external websites or service providers.

Users are encouraged to review their respective privacy policies before sharing personal information.

 

11. Data Deletion Request

Users may request deletion of their personal information by contacting us.

Certain information may be retained where required by law, court orders, taxation requirements, dispute resolution, fraud prevention, or regulatory compliance.

 

12. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Any revisions will become effective immediately upon publication on our website unless otherwise specified.

Continued use of GoLegal after publication of the updated policy constitutes acceptance of the revised Privacy Policy.

 

13. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located at Noida, Uttar Pradesh.

 

14. Contact Information

BYLAW CONSULTANTS PRIVATE LIMITED

Brand: GoLegal

Registered Office:

Office No. 2405A

Iconic Corenthum Building

Sector 62

Noida, Uttar Pradesh – 201301

India

Email: support@golegal.org.in

Website: https://www.golegal.org.in

For any questions, complaints, privacy requests, or data deletion requests, please contact us using the above details.